pak804 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe.
Six core commitments that underpin how pak804 handles your personal information.
Every connection between your device and pak804's servers is protected by 256-bit SSL/TLS encryption. Whether you are logging in from Karachi, Lahore, or Islamabad, your data travels in an encrypted tunnel that is practically impossible to intercept.
pak804 does not sell, rent, or broker your personal data to any third party for marketing or commercial purposes. Your name, contact details, payment information, and gaming history stay within pak804's controlled ecosystem and are not traded externally.
You have the right to access, correct, and request deletion of your personal data held by pak804. These rights can be exercised by contacting our support team. pak804 aims to respond to all data access requests within 30 days of receipt.
pak804 collects only the data that is strictly necessary for operating the platform, complying with our licensing obligations, and providing you with a secure, personalised gaming experience. We do not collect data we have no legitimate use for.
Personal data is not kept indefinitely. pak804 applies defined retention periods to each category of data we hold. Account data is typically retained for up to 5 years after account closure to meet our regulatory obligations, after which it is securely deleted.
If pak804 ever experiences a data security incident that affects your personal information, we will notify you promptly via your registered email address and take all reasonable steps to mitigate harm. We do not hide security events from our players.
pak804 is an online sports betting and casino platform accessible at pak804.biz. The platform is operated by the pak804 group of companies, which holds an international gaming licence and provides services to registered players including cricket betting, PSL match wagering, live casino games, and slots.
For the purposes of this Privacy Policy, pak804 acts as the data controller in respect of personal data collected from players and visitors to pak804.biz. This means pak804 determines the purposes for which your personal data is collected and the manner in which it is processed.
This Privacy Policy should be read together with pak804's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement governing your use of the platform.
This Privacy Policy applies to all personal data collected by pak804 through the following channels:
This Policy does not cover personal data collected by third-party websites or services that may be linked to or from pak804.biz. pak804 has no control over the privacy practices of external sites and encourages you to review their policies independently.
pak804 collects the following categories of personal data from players and visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, selfie / facial image | Account registration, KYC verification, age verification |
| Contact Data | Email address, Pakistani mobile number, residential address | Account communication, support, regulatory correspondence |
| Financial Data | Payment method identifiers (JazzCash / EasyPaisa number, bank account reference, Visa card last four digits) | Processing deposits and withdrawals, AML compliance |
| Transaction Data | Deposit history, withdrawal requests, bet records, game session logs | Account management, dispute resolution, responsible gaming monitoring |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Fraud detection, security, platform optimisation |
| Usage Data | Pages visited, games played, bet types, time spent on platform | Personalisation, responsible gaming monitoring, analytics |
| Communications Data | Support chat transcripts, email threads, submitted feedback | Customer service quality, dispute evidence, training |
pak804 collects personal data through the following methods:
When you register an account on pak804, complete the KYC process, make a deposit or withdrawal, contact our support team, or participate in any promotion, you provide personal data to us directly. This is the primary source of identity and contact data we hold.
When you visit pak804.biz or use the platform, certain technical data is collected automatically by our servers and analytics systems. This includes your IP address, device identifiers, browser type, and clickstream data. This data is collected via server logs, cookies, and similar tracking technologies described further in Section 8.
In some circumstances, pak804 may receive data about you from third-party sources, including:
pak804 uses personal data for the following specific purposes:
pak804 processes your personal data only where a valid legal basis exists. The legal bases we rely on are as follows:
pak804 does not sell or rent your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection obligations:
To process your deposits and withdrawals, pak804 shares necessary financial and identity data with payment processors including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Visa. These providers process your data solely for the purpose of executing the requested transaction.
pak804 uses licensed third-party identity verification providers to cross-check CNIC data and conduct facial verification as part of the KYC process. These partners are contractually bound to process data only for verification purposes and to maintain appropriate security standards.
pak804 may be required to disclose player data to our licensing authority, financial intelligence units, or law enforcement agencies where mandated by law or by the conditions of our gaming licence. We are not able to notify you in advance of such disclosures where doing so would compromise a legal investigation.
The casino games and live dealer tables available on pak804 are provided by certified third-party game studios. These studios may receive anonymised session data (such as game ID, stake amount, and outcome) for the purpose of game performance monitoring and certification compliance. They do not receive your personal identity data.
pak804 uses reputable technology partners for web hosting, cloud infrastructure, cybersecurity, and customer support software. These providers act as data processors on our behalf and are bound by contractual obligations that restrict their use of your data to the specific services they provide to pak804.
All third-party processors engaged by pak804 are subject to due diligence assessments and are required to implement data protection measures at least equivalent to those applied by pak804 itself.
pak804 uses cookies and similar tracking technologies on pak804.biz for the following purposes:
You can manage cookie preferences through your browser settings. Blocking all cookies may affect your ability to log in and use the platform. pak804's cookie consent notice will be presented to you on your first visit to the platform.
pak804 implements a multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Security measures in place include:
Notwithstanding these measures, no internet transmission is 100% secure. pak804 cannot guarantee absolute security, and you transmit data to the platform at your own risk. However, once we receive your data, we take all commercially reasonable steps to secure it.
pak804 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal and regulatory obligations. The following retention periods apply:
Upon the expiry of the applicable retention period, pak804 will securely delete or anonymise the relevant data in accordance with its internal data destruction procedures.
Subject to applicable law and certain regulatory exceptions, you have the following rights in respect of your personal data held by pak804:
To exercise any of these rights, please contact pak804's support team at [email protected] with your registered account email address and a description of your request.
pak804 is strictly an adult-only platform. The minimum age to register and use pak804 is 21 years. pak804 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under this age, we will immediately close the associated account and delete all data collected from that individual.
If you believe a minor has registered or accessed pak804, please notify us immediately at [email protected] so that we can take appropriate action without delay.
pak804 operates under an international gaming licence and may store and process your personal data on servers located outside Pakistan. Where data is transferred internationally, pak804 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that described in this Privacy Policy.
Such safeguards may include standard contractual clauses approved by relevant data protection authorities, adequacy decisions, or other legally recognised transfer mechanisms. If you would like further information about the international transfer mechanisms we use, please contact us at [email protected].
pak804.biz may contain references to or integrations with third-party services, including certified game studios and payment gateways. pak804 is not responsible for the privacy practices of these third parties. Each third party operates under its own privacy policy, and we encourage you to review those policies before engaging with any third-party service.
pak804 does not control the content or privacy practices of any external website and accepts no liability in connection with your use of such sites.
pak804 will only send you marketing communications — including promotional offers, PSL season bonuses, World Cup betting promotions, and new game announcements — where you have given explicit consent to receive them during registration or through your account preferences.
You may opt out of marketing communications at any time by:
Please note that opting out of marketing communications will not affect transactional or service communications, such as deposit confirmations, withdrawal updates, security alerts, or important account notices — these will continue to be sent regardless of your marketing preferences.
During PSL season and major cricket events such as the Asia Cup and World Cup, pak804 may send you time-sensitive promotional notifications. These are treated as marketing communications and are subject to the same opt-out rights described above.
pak804 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, pak804 will notify registered players by displaying a prominent notice on the platform and/or sending a notification to your registered email address, at least 7 days before the changes take effect.
The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how pak804 protects your data. Continued use of the platform after any change takes effect constitutes acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy-related complaint, please contact pak804 using the details below:
pak804 aims to acknowledge all privacy-related enquiries and complaints within 48 hours of receipt and to provide a substantive response within 30 calendar days. If you are not satisfied with pak804's response to a privacy complaint, you may escalate the matter to the relevant data protection authority or to the dispute resolution body specified under our gaming licence.
When contacting us about a privacy matter, please include your registered account email address and a clear description of your query or complaint so we can locate your records and respond as efficiently as possible.
Your data is protected, your funds are secure, and our team is available every day. Join Pakistani cricket fans who bet on PSL and World Cup matches — all in PKR.